15 Best Order Management Software & Platforms

Order management is a multi-stage process. It requires constant monitoring to ensure you not only handle the orders right but also deliver them to your customers on time.

It’s a tedious job with plenty of opportunities for error.

With order management software, you can keep track of everything with ease. It’s designed to optimize your workflows, giving you the necessary tools to automate the manual tracking of inventory and shipments.

What Is Order Management Software, And What Tools Are Best For You?

Order management software (OMS) provides pre-defined systems to track customer orders, fulfillment processes, and shipping.

It centralizes the data and processes for you to help you gain visibility into the entire order lifecycle and automate your workflows.

Top Features To Look for In Order Management Software

• Order fulfillment.
• Inventory management.
• Status tracking.
• Integrations.

I have reviewed the top 15 software products with order management capabilities. Some of them are built for B2B businesses, but you’ll also find plenty of B2C apps.

1. Finale

Finale covers manufacturing, procurement, and inventory management. It’s a cloud-based inventory platform for retail, manufacturing, and 3PLs.

The software has industry-specific features with standard automation tools to track stocks, manage orders, and streamline warehouse operations. For order and stock monitoring, you’ll receive a centralized inventory dashboard and real-time updates.

You can process up to 1.5m orders per month and get purchase order recommendations to maintain your stock levels. Finale also provides a mobile barcode app for scanning and picking.

Core Features

• Multi-channel support.
• Barcode scanning
• Automatic purchase order.
• Multi-location.
• Warehouse management
• Real-time tracking.
• Client portal.
• Advanced reporting.
• Integration.

Price

Finale subscription plan starts at $99 per month. You can schedule a free Demo.

2. Zoey

Zoey is a business management software for B2B wholesalers. It delivers e-commerce and operation tools, helping businesses process their sales, orders, and payments.

For order management, Zoey offers a well-established system, allowing you to manage your orders, sales, and invoices together.

You’ll get inventory tracking and shipment tools to check stock levels and monitor deliveries. Plus, you’ll receive an order fulfillment module with a billing feature to process orders smoothly.

You can connect your email for notifications and set up permission levels for your team and customers. Zoey also provides an approval system to control the flow of orders.

Core Features

• Order fulfillment.
• Shipment integration.
• Inventory tracking.
• Billing.
• Approval system.
• Sales CRM.
• Quotes.
• E-commerce.
• Mobile app.

Price

Zoey shares prices on request. Book a demo to learn more.

3. Cin7

Next on the list is Cin7. It’s an inventory tracking software that delivers essential and scalable order management solutions.

You can use Cin7 to connect your sales and supply chain operations, from purchasing and fulfillment to warehouse management and payments. With sales integration and real-time tracking, you can easily control your inventory in multiple locations.

Cin7 is specifically ideal for manufacturing businesses. It provides industry-specific tools for raw material and production management.

Core Features

• Omnichannel order management
• Multi-location inventory tracking.
• Warehouse management.
• B2B and B2C sales.
• AI forecasts.
• Workflow automation.
• Manufacturing features.
• Analytics and reporting.
• E-commerce integration.

Price

Cin7 standard plan costs $349 per month. You can take a free trial.

4. IBM

IBM Sterling is a multinational business platform. It offers an enterprise-level SaaS and on-premise order management system to handle global supply chain processes.

Core capabilities of IBM are omnichannel order fulfillment, real-time inventory tracking, automated routing, and third-party integration. You can track your entire order channels, whether your customer purchases online, in-store, or through marketplaces.

Plus, you can sync multiple warehouses and manage flexible shipping workflows.

Several add-ons are also available to optimize your order workflows. For example, you can set up order modification, returns, and exchange systems to improve after-sales service.

Core Features

• Global order fulfillment.
• Warehouse and inventory management.
• Omnichannel sales support.
• Smart order routing.
• Returns management.
• Multi-carrier shipping.
• Analytics.
• Billing and after-sales add-ons.
• SaaS and On-premise solutions.

Price

IBM shares prices on request. Book a meeting to get the quotes.

5. SAP

SAP also provides enterprise-level automation software for order management. It comes with powerful tools and omnichannel capability to help you manage high volumes.

With Sap, you can easily handle orders from creation to delivery. You’ll get a centralized monitoring system with real-time inventory tracking features and reporting.

Both online and brick-and-mortar orders can be managed via SAP. You’ll receive third-party integrations and global support.

Core Features

• Omnichannel order management.
• Multilocation support.
• Real-time tracking.
• Centralized dashboard.
• Smart routing.
• Workflow automation.
• Analytics and reporting.
• Integrations.

Price

You can get SAP for $2,628. Subscription plans’ duration is 6 to 12 months.

6. QuickBooks

QuickBooks is one of the best apps for order management. It’s a cloud enterprise platform with advanced inventory and reporting capabilities.

The software is user-friendly and integrates with 200+ applications. You’ll get a central dashboard to manage orders from multiple sales channels.

Shopify, Amazon, eBay, and other marketplaces are all supported by QuickBooks. With automated inventory updates, you can keep track of your stock levels and update them in real time.

One more thing. QuickBooks also comes with billing features. You can generate, send, and track invoices.

Core Features

• Multi-channel orders.
• Automated inventory updates.
• Sales channel integrations.
• Fulfillment.
• Bulk editing.
• Sales reporting.
• Bill and PO.
• Integrations.

Price

QuickBooks charges $1768 per year for its enterprise product. You can get custom prices as well.

7. Dynamics 365

Dynamics 356 is an AI-powered automation tool via which you can manage purchases, orders, inventories, and customers. It provides a supply chain system with a smart order fulfillment tracking system to oversee sales and inventory with ease.

You can automate routine tasks and monitor your orders in real time. With a centralized sales dashboard, you can receive actionable insights and identify issues on time.

What makes Dynamics perfect is its seamless integration with other Microsoft programs. You can create an efficient system for sales and customer support and access it from your mobile phone.

Core Features

• Purchase and order fulfillment.
• Real-time tracking.
• AI and automation.
• Warehouse management.
• Returns.
• Customer loyalty.
• Sales report.
• Asset management.
• Microsoft Office Integration.
• Mobile Sales app.

Price 

Dynamics 365 charges $210 to $300 per month. Contact sales for details.

8. BrightPearl

BrightPearl is a SAGE product. It’s designed for retailers and wholesalers, allowing merchants to centralize their orders, inventory, and financial workflows.

You can manage both online and offline orders through BrightPearl and connect multiple warehouses. It also comes with B2B commerce tools and 3PL integration.

BrightPearl integrates with all the popular e-commerce channels, including Shopify, Amazon, and BigCommerce. You can set up custom rules for order routing and build returns management workflows.

Core Features

• Centralized order management.
• Real-time inventory tracking.
• B2B & B2C support.
• Purchase order automation.
• Warehouse management.
• In-depth reporting.
• Integrations.

Price

BrightPearl shares prices on request. Contact sales for prices.

9. SkuLabs

SkuLabs offers a multichannel order management system for wholesalers, distributors, and brands. You can integrate both your e-commerce and brick-and-mortar sales channels with Skulabs and oversee all your orders from one place.

You can simplify order processing with tags, bulk PO generations and auto-order routing, and send shipments in batches.

You can also set up an approval workflow for B2B transactions.

For inventory control, SkuLabs offers warehouse integration and stock counting. You can set the monitoring on autopilot and get real-time updates and stock alerts.

With user insights, you can keep an eye on your sales and team.

Core Features

• Order fulfillment.
• Store integration.
• Multiple warehouse syncing.
• Real-time inventory tracking.
• Low-stock alerts.
• Multi-channel support.
• Batch shipping.
• Return management.
• Custom workflows.
• Analytics and reporting.

Price

SkuLabs monthly subscription plans start at $299. A 30-day money back guarantee is included in the package.

10. Extensiv

Extensive, like Finale, is built for 3PLs and brands. It supports procurement, order management, inventory tracking, shipping, and billing.

You can add multiple sales channels to Extensive and automate order fulfillment. With actionable insights, you can monitor your sales and inventories.

For third-party logistics businesses, Extensive provides a good management system. You can track your receiving, automate cycle count, adjust shipping rates, and generate invoices.

Core Features

• Order fulfillment for retail and third-party logistics.
• Barcode scanning and mobile picking.
• Inventory tracking.
• Automated routing.
• Shipping and billing.
• Reporting and analytics.
• E-commerce Integrations.

Price

Exntesiv shares prices on request. Book a demo to explore it.

11.  Veeqo

Veeqo focuses on inventory and shipment. You can integrate multiple sales channels and process unlimited orders.

The software is rich in features and supports complex workflows and batch processing. You’ll get templates for invoices and packaging, and a built-in system to generate reports.

You can set up triggers to speed up your delivery workflows and automate status tracking to keep your customer informed. You can also create a good return management system.

With Veeqo’s advanced analytics, you can forecast customer demand and monitor your sales.

Core Features

• Order management.
• Multichannel support.
• Batch processing.
• Shipping label printing.
• Automation.
• Returns.
• Analytics.
• E-commerce integrations.

Price

Veeqo’s basic plan is free, and the premium plan costs $250 per month.

12. Katana

Katana is built for e-commerce businesses. It connects multiple sales channels to your order fulfillment workflows and automates the processes.

The software is easy to use and comes with contact management to store customer and vendor data. You’ll receive real-time tracking to monitor your stocks, orders, and shipments.

Tons of other productivity tools are also available. You’ll get a PO system to generate orders, a manufacturing module to handle production, and a forecasting feature to plan your stock.

Core Features

• PO and order fulfillment.
• Contact and warehouse management.
• Real-time tracking.
• Multi-channel and location support.
• Manufacturing module.
• Forecasting.
• E-commerce integrations.

Price

Katana starter plan starts at $179 per month. Book a demo to get details.

13. Salesforce

Salesforce is best for its sales features. But it also offers an excellent e-commerce order management system.

You can handle multiple storefronts, several inventory locations, and complex routing. 

For order processing, you’ll get a centralized dashboard, pre-defined supply chain workflows, and real-time inventory visibility.

The platform supports B2B and B2C commerce, third-party integrations, and global currency.

Core Features

• Order fulfillment.
• Smart routing.
• Multilocation support.
• Inventory visibility.
• Automated workflows.
• Payment processing.
• Global coverage.
• CRM integration.
• Advanced analytics.

Price

You can try Salesforce for free. For order management prices, contact sales.

14. MintSoft

MintSoft provides a flexible order management system. It sells core features in modules, giving you the option to add and remove any feature from your subscription package.

The software is well-suited for retail businesses, B2B sellers, and 3PL providers. You can run multichannel sales, control your inventory, and set up flexible order fulfillment processes.

Warehouse management, shipment integration, and billing are all available in the subscription. 

You’ll get an online portal for clients and a mobile app for barcode scanning.

Core Features

• Multichannel orders.
• Real-time tracking.
• Warehouse, inventory, and shipments.
• Automation.
• Barcode scanning
• Batch processes.
• Custom reporting.
• 150+ integrations.
• Mobile app.

Price

MintSoft prices start from £159.  Request quotes for the custom plan.

15. Agiliron

Agiliron is an omnichannel business management software. You can use it to oversee your sales, orders, inventory, and customer relationships.

Top notable features of Agiliron are e-commerce sales, purchase management, warehouse management, and real-time inventory tracking. You’ll get a CRM with a mobile POS and billing module for operations.

You can handle both B2B and B2C orders with ease and automate the fulfillment process. The software works perfectly with major marketplaces and has global coverage.

Core Features

• B2C and B2B sales.
• Omnichannel support.
• Real-time tracking.
• Mobile warehouse and POS.
• Billing.
• CRM.
• Global coverage.
• Business intelligence.
• Marketplace integrations.

Price

Agiliron prices range between $99 and $269 per month. B2B store and Inventory management are available in the enterprise plan. 

You can take a 30-day free trial.

Conclusion

Order management is typically a small part of a core system. You’ll find them in shipping apps, order fulfillment software products, business management tools, and e-commerce platforms.

I have covered almost all these areas to give you several options for comparison. Note down the type of features and integration you need and pick the app that meets your requirements. Good luck!