
A virtual phone system is a cloud-based phone system that lets businesses use internet-based technology to make and receive calls.
These systems are made to help businesses stay in touch and handle calls more efficiently by giving features like voicemail, call forwarding, and voicemail-to-text transcription.
A well-known virtual phone system is Grasshopper, but there are many other options out there.
We’ve listed the 12 best alternatives to Grasshopper below for you to pick the one that suits your needs.
Each of these virtual phone systems has features and pricing plans to meet the needs of different businesses.
1. Talkroute
Talkroute is a cloud-based business phone system for Stalk route’s best features, including virtual phone numbers, call routing, voicemail, Salesforce, Google Calendar, and Slack integration of Talkroute’s versatility is fantastic.
Calls can be routed to the right person or department by businesses. It handles voicemails and missed calls in several ways. Talkroute supports numerous CRM and productivity applications.
Businesses can effortlessly manage customer service and sales queries. Talkroute offers a basic phone system and other customer care capabilities. Recording, labeling, and analyzing customer interactions.
Talkroute is a whole corporate phone system with various customization options to improve customer service and communication. For companies aiming to improve communication, it integrates effectively with productivity tools and focuses on customer service.
Key Features:
- Voice and Video Calling
- Virtual Meetings
- Call Forwarding
- Call Recording
- Custom Greetings
- Auto Attendant
- Virtual Phone Numbers
- Text Messaging
- Voicemail to Text Transcription
- Mobile Apps
- Integration with Other Applications
Pricing:
- Pay-As-You-Go: No long-term commitments or upfront expenditures with this option. Additional phone lines, voicemail boxes, and virtual meetings can be purchased.
- Monthly Plans: Talkroute provides different monthly plans with specified features and services for a predetermined fee. Businesses with predictable consumption and a set monthly charge might choose these programs.
- Annual Plans: Talkroute also provides annual plans with a reduction in the monthly price. Businesses that wish to save money by prepaying and committing to a longer period may consider these options.
2. 8×8
8×8 provides voicemail, call forwarding, and call recording for businesses. Businesses can make and receive calls online without phone lines or hardware. 8×8 provides numerous business pricing options.
Voicemail, call forwarding, and unlimited US calls are included with Basic. Call recording and Salesforce and Office 365 integration are included in Pro.
8×8 integrates business tools well. CRM, project management, and collaboration tools support it.
Multi-tool firms can use the 8×8′ smartphone app that lets users call, check voicemails, and more.
Key Features:
- Voice and Video Calling
- Virtual Meetings
- Contact Center
- Unified Communications
- Collaboration Tools
- Integration with Other Applications
- Security and Compliance
- Scalability
Pricing:
- X Series: Three plans—X2, X5, and X8—support different features and users. Monthly X Series programs are ideal for all sizes of organizations.
- Contact Center: For enterprises that require a complete contact center solution, these plans vary in functionality and users. All companies may use the monthly Contact Center plans.
- X Series with Contact Center: This plan has three levels: X2 with Essentials, X5 with Advanced, and X8 with Elite It’s monthly and ideal for any company.
3. Dialpad
Businesses can record, forward, and leave voicemails using Dialpad. Businesses can make and receive calls via the internet without phone lines or hardware of Dialpad’s pricing schemes suit various enterprises.
The Basic package includes voicemail, call forwarding, and unlimited US calls. The Pro package includes call recording, and Salesforce and Google G Suite connect Dialpad’s compatibility with other business apps is its finest feature.
It works with CRM, project management, and collaboration software. This may benefit companies that employ several Dialpad’s smartphone apps that enable users to call, check voicemails, and utilize other functions. This helps firms remain in contact when they are away.
Dialpad is a trustworthy virtual phone system with several features to help organizations communicate and manage calls. It works well for multi-tool enterprises.
Key Features:
- Voice and phone system
- Video conferencing
- Collaboration and messaging
- Contact Centre
- Integrations
- Security
Pricing:
- Standard: includes voice, text, and meetings. Monthly or yearly contracts start at $15 or $20 per user each Month.
- Pro: This subscription provides team collaboration, chat, and connections with key business software. Monthly or yearly contracts start at $25 or $30 per user each Month.
- Enterprise: This package provides contact center capabilities, bespoke integrations, and comprehensive reporting and analytics for bigger enterprises. A yearly subscription costs $35 per user, while a month-to-month contract costs $40.
4. Vonage
Vonage provides companies with voicemail, call forwarding, and call recording. Businesses can make and receive calls via the internet without phone lines. Vonage’s price plans vary by company type.
The Basic package includes voicemail, call forwarding, and unlimited US calls. The Pro package includes call recording and Salesforce, and Google G Suite connect of Vonage’s global availability is a plus. It enables companies to phone and be called from over 200 countries at inexpensive rates.
This may benefit companies, particularly those with international clientele or employees’ smartphone app allows customers to call, check voicemails, and utilize other functions. This helps firms remain in contact when they are away.
Vonage is a trustworthy virtual phone system with several capabilities to help companies communicate and manage Cait. It’s ideal for international call centers.
Key Features:
- Voice and phone system
- Video conferencing
- Collaboration and messaging
- Contact Centre
- Integrations
- Security
Pricing:
- Business Cloud: The base package includes phone, text, and meetings. Annual contracts cost $19.99 per user each Month, while month-to-month contracts cost $24.99.
- Business Cloud Plus: This package provides team collaboration, chat, and common business app connectors. An annual subscription costs $29.99 per user, while a month-to-month contract costs $34.99.
- Business Cloud Premium: For bigger enterprises, this package provides contact center capabilities, bespoke integrations, and comprehensive reporting and analytics. Users pay $39.99 monthly for an annual contract, while month-to-month users pay $44.99.
5. Phone.com
Phone.com offers companies voicemail, call forwarding, and call recording. Businesses can make and receive calls via the internet without phone lines or hardware.
Phone.com offers various options for different companies. The Basic package includes voicemail, call forwarding, and unlimited US calls. The Pro package includes call recording and Salesforce and Google G Connections. Phone.com’s customization is a plus. Businesses can set their phone numbers, voicemail greetings, and hold music.
This can help firms provide customers with a professional and customized experience Phone.com’s smartphone app enables users to call, check voicemails, and utilize other functions.
This helps firms remain in contact. Phone.com is a trustworthy virtual phone system with several features to help companies communicate and handle conversations.
Key Features:
- Caller menus & queues
- Caller ID
- Call forwarding
- Transfer existing phone numbers
- Local numbers
- Unlimited extensions
- Conference call line
- Auto-receptionist
Pricing:
- Pay-Per-Use: No long-term commitments or upfront expenditures with this option. Additional phone lines, voicemail boxes, and virtual meetings can be purchased.
- Monthly Plans: com provides many fixed-price monthly plans with a predetermined number of features and services. Businesses with predictable consumption and a set monthly charge might choose these programs.
- Phone.com provides discounted yearly plans. Businesses that wish to save money by prepaying and committing to a longer period can consider these options.
6. Jive
Jive provides business voicemail, call forwarding, and call recording. Businesses may make and receive calls online without phone lines or hardware. Jive has enterprise pricing options.
Voicemail, call forwarding, and unlimited US calls are included with Basic. Call recording and Salesforce and Google G Suite integration are included in Jive’s numerous features are fantastic. Phone, video, instant chat, and team collaboration are included.
This aids company-consumer communication through Jive’s smartphone app and lets users call, check voicemails, and more. This businesses’ communication while overseas. Jive, a reliable virtual phone system, helps businesses interact and manage conversations. Businesses that need several communication channels profit.
Key Features:
- Voice and Video Calling
- Virtual Meetings
- Collaboration Tools
- File Sharing
- Task Management
- Project Management
- Customization and Integration
- Security and Compliance
- Mobile Apps
Pricing:
- Jive Cloud: Essential, Professional, and Enterprise subscriptions vary in functionality and users. Jive Cloud subscriptions are monthly and ideal for all enterprises.
- Jive Hosted: Per-user, per-month cost depends on the number of users and features you require.
7. Ring.io
Ringio is a cloud-based business phone solution for SMBs. It offers virtual phone numbers, call routing, voicemail, and connections with Salesforce, Google Calendar, and Ringio.
Its finest feature is that workers can use their normal phone numbers at work and at home. Customers can dial the same number to contact employees wherever they are.
This helps firms maintain professionalism and open communication, Ringio’s customer support solutions go beyond its phone system characteristics. These include recording, tagging, and analyzing consumer interactions.
Ringio is a powerful, adaptable company phone solution that can enhance customer service and communication. It works well with common productivity tools and prioritizes customer service, making it a smart alternative for firms looking to enhance communication.
Key Features:
- Voice and Video Calling
- Virtual Meetings
- Contact Center
- Customer Relationship Management (CRM) Integration
- Automated Call Distribution
- Call Routing
- Call Recording
- Omni channel Support
- Analytics and Reporting
Pricing:
- Pay-Per-Use: No long-term commitments or upfront expenditures with this option. Additional phone lines, voicemail boxes, and virtual meetings can be purchased.
- Monthly Plans: Ringio provides numerous plans with specified features and services for a predetermined fee. Businesses with predictable consumption and a set monthly charge might choose these programs.
- Annual Plans: Ringio also has annual plans that are less expensive each Month. Businesses that wish to save money by prepaying and committing to a longer period may consider these options
8. Ooma
Ooma’s cloud-based business phone system improves communication and customer service for small and medium-sized businesses. Best features include virtual phone numbers, call routing, voicemail, and integration with Salesforce, Google Calendar, and Slack.
Ooma is cheap. Small businesses can afford it. Free voicemail, call forwarding and unlimited US/Canada calling.
It supports numerous CRM and productivity tools. Businesses can effortlessly manage customer service and sales queries. Ooma also improves customer service. Recording, labeling, and analyzing customer interactions.
Ooma is an inexpensive, comprehensive business phone system with various customization options to improve customer service and communication. For small businesses wishing to increase communication, it combines with productivity tools and is inexpensive.
Key Features:
- Voice and Video Calling
- Virtual Meetings
- Call Forwarding
- Call Routing
- Call Blocking
- Call Waiting
- Voicemail
- Text Messaging
- Mobile Apps
- Integration with Other Applications
- E911 Support
- Business Phone System
- Cloud-Based Platform
Pricing:
- Ooma Basic: Free caller ID, call waiting, and voicemail.
- Ooma Premier: For $9.99 per Month, you can block nuisance calls, forward calls, and utilize a virtual assistant to make calls.
- Ooma Office:$19.99 per Month for small companies. Ooma Premier has added extension dialing, call recording, and multiple-line support.
- Ooma Enterprise: This package is for bigger enterprises and contains all the capabilities of Ooma Office, plus contact center capability, complex call routing, and the option to personalize your phone system. Business needs to determine the plan’s pricing.
9. Line2
Line2 is a cloud-based SMB phone solutLine2’sne2’s finest features include virtual phone numbers, call routing, voicemail, Salesforce, Google Calendar, and Slack integratLine2’sne2’s ease aids. Organizations can use their phone lines or virtual phone numbers for call forwarding, screening, and voicemail.
Line2 supports numerous CRM and productivity applications. This simplifies sales and servicing. Line2 is a simple phone system with features that improve customer service.
Analyzing consumer interactions. Line2 is a customizable business phone solution that improves customer service and communication. Organizations aiming to improve communication can use it since it integrates with productivity tools and is customizable.
Key Features:
- Multiple phone lines
- Call forwarding
- Voicemail
- Text messaging
- Auto-attendant
- Conference calling
- Call recording
- International calling
- Customization
Pricing:
- Standard:$9.95 Per Month
- Elite:$19.95 Per Month
10. VirtualPBX
VirtualPBX offers companies voicemail, call forwarding, and call recording. Businesses can make and receive calls via the internet without phone lines or hardware. VirtualPBX offers several pricing options for various enterprises. The Basic package includes voicemail, call forwarding, and unlimited US calls.
The Pro package includes call recording, and Salesforce and Google G Suite connect VirtualPBX’s flexibility is great. Businesses can use desk phones, cell phones, and computers to make and receive calls.
Businesses with remote teams or mobile staff can benefit from VirtualPBX’s smartphone app enables users to call, check voicemails, and utilize other functions.
This helps firms remain in contact when they are away. VirtualPBX is a trustworthy virtual phone system with many features to help organizations communicate and handle calls. It works effectively for flexible enterprises that need to make and receive calls from several devices.
Key Features:
- Voice and phone system
- Video conferencing
- Collaboration and messaging
- Contact Centre
- Integrations
- Security
Pricing:
- Dash Business: Basic voice, texting, and meeting functions. Annual contracts cost $19.99 per user each Month, while month-to-month contracts cost $24.99.
- Dash Plus: This plan adds team collaboration, messaging, and connectors with key business tools. An annual subscription costs $29.99 per user, while a month-to-month contract costs $34.99.
- Dash Enterprise: For bigger enterprises, this subscription provides contact center capabilities, bespoke integrations, and comprehensive reporting and analytics. VirtualPBX provides customizable quotes for this plan.
11. Nextiva
NextNextiva’s virtual phone system enables companies to forward, leave, and record calls. Businesses can make and receive calls via the internet without phone lines or hardware.
Various companies need different Nextiva pricing options. The Basic package includes voicemail, call forwarding, and unlimited US calls. The Pro package includes call recording and Salesforce and Office 365 interface, Nextiva’s communication options are great.
Video conferencing, instant chat, and team collaboration complement phone conversations. This helps firms communicate with consumers and employees numerous, Nextiva’s smartphone app enables customers to call, check voicemails, and utilize other functions. This helps firms remain in contact when they are away.
Nextiva is a trustworthy virtual phone system with several features to help organizations communicate and manage calls. Businesses that require several means to communicate with consumers and employees benefit from it.
Key Features:
- Voice and phone system
- Video conferencing
- Collaboration and messaging
- Contact Centre
- Integrations
- Security
Pricing:
- Office Pro: The base package includes voice, text, and meetings. An annual subscription costs $20 per user, whereas a month-to-month contract costs $25.
- Office Pro Plus: This subscription provides team collaboration, chat, and connections with key business software. Monthly or yearly contracts start at $30 or $35 per user each Month.
- Enterprise: This package provides contact center capabilities, bespoke integrations, and comprehensive reporting and analytics for bigger enterprises. Nextiva offers personalized prices for this plan.
12. RingCentral
RingCentral provides companies with voicemail, call forwarding, and voicemail-to-text transcription. Businesses can make and receive calls via the internet without phone lines or hardware.
Various companies need different RingCentral pricing plans. The Basic package includes voicemail, call forwarding, and unlimited US calls. The Standard package includes voicemail-to-text transcription and calls recording.
At the same time, the Premium adds call recording storage and connectors with key corporate applications like Salesforce and Google G Suite. Flexible RingCentral is a plus. Businesses can use desk phones, cell phones, and computers to make and receive calls.
Businesses with remote teams or mobile staff can benefit from the RingCentral smartphone app allows customers to call, check voicemails, and utilize other functions. This helps firms remain in contact when they are away. RingCentral is a trustworthy virtual phone system with several features to help organizations communicate and handle calls.
Key Features:
- Voice and phone system
- Video conferencing
- Collaboration and messaging
- Contact Centre
- Integrations
- Security
Pricing:
- Standard: This basic plan includes core features such as voice, messaging, and meetings. Prices start at $19.99 per user per month for an annual contract or $24.99 per user per month for a month-to-month contract.
- Premium: This plan includes additional features such as team collaboration, messaging, and integrations with popular business apps. Prices start at $24.99 per user per month for an annual contract, or $29.99 monthly for a month-to-month contract.
- Enterprise: This plan is designed for larger organizations and includes advanced features such as contact center capabilities, custom integrations, and advanced reporting and analytics. Prices start at $34.99 per user per month for an annual contract or $39.99 per user per month for a month-to-month contract.
Conclusion
Many alternatives to Grasshopper offer similar features, such as virtual phone numbers, call routing, voicemail, and integration with productivity tools. Ringio, Talkroute, Ooma, and Line 2 are some of these
. Each option has different features and pricing plans so businesses can choose the best fit for their needs and budget.
