15 Nā polokalamu kamaʻilio kamaʻilio Shopify maikaʻi loa a me nā lako polokalamu

I ka hiki ʻana mai i ka eCommerce, ʻo kahi mea nui o kona kūleʻa ʻo ka maikaʻi o ka lawelawe mea kūʻai aku.

Inā maikaʻi, ʻoi aku ka nui o nā poʻe e makemake e kūʻai mai iā ʻoe a manaʻo paha iā ʻoe.

A ʻo kekahi o nā ala e hoʻomaka ai me kahi polokalamu kamaʻilio ola. Me ia, hiki iā ʻoe ke hana i kahi ala maʻalahi a maʻalahi no nā mea kūʻai aku e hoʻopili a loaʻa nā pane ma kahi!

Eia naʻe, me ka nui o nā koho i loaʻa, paʻakikī paha ke koho i hoʻokahi!

No laila i kēia lā, e aʻo ʻoe i ka ʻumikūmālima maikaʻi loa Shopify live chat apps. Inā maikaʻi kēlā, e hoʻomau i ka heluhelu.

1. Kūkākūkā ola ʻo Gorgias

ʻO kā mākou koho #1, loaʻa iā mākou Gorgias.

He hopena kamaʻilio ola no Shopify e manaʻo nei e kōkua iā ʻoe e ulu ma o ka lawelawe mea kūʻai aku. Hana ʻo ia ma ka hāʻawi ʻana iā ʻoe i kahi hopena kūʻokoʻa i hoʻopiha ʻia me nā hiʻohiʻona.

Loaʻa iā ia kahi papa inoa o nā hoʻohui. Me Gorgias, hiki iā ʻoe ke hoʻohui i kāu mau wahi kūʻai āpau, me kāu Shopify, eBay, a me nā hale kūʻai Amazon. Akā, hiki iā ʻoe ke hoʻohui pū me nā polokalamu ʻē aʻe e like me Zapier a me Mailchimp e hoʻomaikaʻi i kāu kūʻai aku a hoʻohui i nā automation hou aʻe.

Akā ʻo ka mea i hoʻokaʻawale iā Gorgias mai nā mea ʻē aʻe, ʻo ia nā hiʻohiʻona kūʻokoʻa. No ka laʻana, hiki iā ʻoe ke pane i kāu nohona Media, nā manaʻo ma laila a hana i nā pane i hana mua ʻia me nā mea hoʻololi maʻamau e hoʻoikaika i kāu lawelawe lawelawe mea kūʻai aku.

A ʻoi aku ka maikaʻi, ʻaʻole maʻalahi ʻo Gorgias e hoʻohana. Pono nā mea hoʻohana hou a pau e kamaʻāina i kāna dashboard ma lalo o hoʻokahi hola, e maʻalahi ka hoʻomaka ʻana e pane koke i nā nīnau o kāu mea kūʻai aku.

Main Hiʻona:

• E hoʻokaʻawale i kāu mau tikiki kākoʻo i kahi hoʻokahi
• E hoʻohana i nā bots e hoʻokaʻawale i nā hana hou e hoʻokuʻu i ka manawa a hāʻawi i kahi ʻike mea kūʻai aku ʻoi aku ka maikaʻi
• E hui pū me kāu poʻe mea kūʻai aku ma kāu mau ala kaiapili i hoʻonui kūʻai.

Pros:

• Nā Kūlana Kūikawā
• Oluolu e hoʻohana nānaina
• Papa inoa nui o nā hoʻohui

Con:

• Mea paahana hoike kaupalena

2. LiveChat

A ma ke kūlana ʻelua ma kēia papa inoa, loaʻa iā mākou LiveChat. E like me nā koho ʻē aʻe, he kahua maikaʻi loa kēia no ka hoʻohui ʻana i kahi hiʻohiʻona kamaʻilio ola i kāu hale kūʻai pūnaewele! ʻO ia ma muli o nā kumu ʻelua:

Hoʻonohonoho ʻo LiveChat i kāu mau ala kākoʻo āpau i kahi hoʻokahi. Loaʻa kēia i kāu kamaʻilio ola, leka uila, kelepona, a me nā ala media kaiapili. Kōkua kēlā iā ʻoe a me kāu ʻelele hoʻonui i kāu huahana, no ka mea, ʻaʻole pono ʻoe e hoʻololi i waena o nā paepae he nui i nā manawa a pau.

He kiʻekiʻe loa nā hōʻike e hoʻouna ai iā ʻoe! E loaʻa iā ʻoe nā kikoʻī hou aku e pili ana i kāu hana ma mua o ka hiki iā ʻoe me nā hoʻonā ʻē aʻe. No laila e kōkua ʻo LiveChat iā ʻoe e hoʻomaikaʻi wikiwiki aʻe.

Me LiveChat, aneane hiki iā ʻoe ke hoʻohui i kēia me kāu mau mea hana punahele. ʻO ia no ka loaʻa ʻana o LiveChat ma mua o 200 hoʻohui, me Zapier. No laila hiki iā ʻoe ke hoʻokaʻawale i kāu kaʻina hana.

Main Hiʻona:

• E kaulike i kāu kākoʻo me AI automation a me nā ʻelele kanaka no ka lawelawe ʻoihana kūʻai maikaʻi loa.
• Hāʻawi ka Advanced Reports iā ʻoe i ka ʻike i hiki ke hoʻomaikaʻi i kāu hui.
• Hiki iā ʻoe ke pane wikiwiki i nā nīnau maʻamau.

Pros:

• Nā hōʻike holomua
• Nā Kanika Kūkākūkā Nui
• Hoʻohui me 200+ mea hana

Con:

• ʻAʻohe mea nui

3. ʻO Tidio Live Chat

Ma hope aʻe, loaʻa iā mākou ʻo Tidio. ʻO kahi hoʻonā kamaʻilio ola maikaʻi ʻē aʻe i kāu pūnaewele Shopify. Manaʻo ia e hoʻomaikaʻi i kāu lawelawe mea kūʻai aku ma ke kōkua ʻana iā ʻoe e hoʻonui i nā kūʻai. A hana maikaʻi loa ia, mahalo i ka papa inoa o nā hiʻohiʻona.

Hiki iā ʻoe ke kamaʻilio ma o nā paepae like ʻole me ka hoʻohana ʻana iā Tidio. Hoʻopili kēia i kāu pūnaewele, leka uila, kelepona, Facebook Messenger, a me nā mea ʻē aʻe. He mea maikaʻi ia no ke kōkua ʻana iā ʻoe e hele aku iā lākou ma nā ala ʻoi aku ma mua o kāu pūnaewele.

Eia kekahi, ʻo ke kōkua ʻana iā ʻoe e hoʻopili i kāu mea kūʻai aku ma nā ʻano like ʻole e ʻoi aku ka maʻalahi o ka hana ʻana me lākou. No ka laʻana, hele mai ʻo Tidio me ka ʻike huaʻōlelo. Me kēia, hiki iā Tidio ke pane aunoa i kāu mau nīnau maʻamau, e ʻoi aku ka maʻalahi o ka mālama ʻana i nā tiketi.

A ma luna o nā mea a pau, ʻo ka hana ʻana i ka lawelawe mea kūʻai aku he hauʻoli! Mahalo kēia mau mea a pau i ka hoʻolālā maikaʻi. He hoʻolālā maʻemaʻe kona, a aia nā mea a pau ma kona wahi.

Main Hiʻona:

• Kūkākūkā palena ʻole
• Hāʻawi ka Mobile App iā ʻoe e pane i nā nīnau o kāu mea kūʻai aku ma ka hele.
• Hoʻohui me kāu mau mea kūʻai aku punahele e like me Messenger, Zapier, a me nā mea hou aku.

Pros:

• Mea Maʻemaʻe
• ʻIke huaʻōlelo
• Nā Pāʻani Kūʻokoʻa

Con:

• ʻAʻohe mea hana ulu

4. Zendesk LiveChat

A laila, loaʻa iā mākou Zendesk.

ʻO ia ka lawelawe mea kūʻai aku a me ka paepae hoʻopaʻa inoa e manaʻo e hoʻonui i kāu lawelawe mea kūʻai aku. Hana ia ma ka hāʻawi ʻana iā ʻoe i ke komo i nā hiʻohiʻona pono he nui, e like me kahi Live Chat!

A nani ka hana ʻana!

No nā mea hoʻomaka, ua hana ʻo Zendesk i kāna hiʻohiʻona kamaʻilio me ka launa pū. ʻO ia ke ʻano o nā wahi a kāu mea kūʻai aku e kipa aku ai i kāu kamaʻilio ola (papapihi a i ʻole kelepona), e maʻa mau ke kamaʻilio e hoʻohana.

Eia kekahi, hāʻawi pū ʻo Zendesk i kāu mau ʻelele i nā mea hana maikaʻi e maʻalahi ai kā lākou hana.

No ka laʻana, loaʻa iā Zendesk kahi mea i kapa ʻia ʻo "Triggers." He hiʻohiʻona ia e hiki ai iā ʻoe ke komo koke i kahi memo i hana mua ʻia. Kōkua ia i kāu hui e hoʻoponopono koke i nā pilikia o kēlā me kēia lā, e hāʻawi manawa no nā tiketi wikiwiki.

Akā ʻoi aku ka maikaʻi, loaʻa iā Zendesk kahi ʻaoʻao helu helu. Hiki iā ʻoe ke loaʻa nā ʻike he nui i hiki ke hana i kāu hana a me kahi e hiki ai iā ʻoe ke hoʻomaikaʻi ma luna.

Main Hiʻona:

• Hoʻokahi kaomi hoʻokō no kekahi pūnaewele Shopify
• Hana me nā hoʻihoʻi, hoʻihoʻi, a me nā kāpae ʻana i loko o ka Zendesk Dashboard
• Hoʻopilikino i ka dashboard me ka ʻikepili koʻikoʻi o ka mea kūʻai aku

Pros:

• Mobile Ua Lawe
• Heluhelu Nui
• Mea Hana Hana Nui

Con:

• ʻAʻohe hiʻohiʻona hoʻopaʻa ʻana

5. LIKE LIKE LIKE

Ma hope aʻe, loaʻa iā mākou JivoChat. ʻO ia kahi hopena kamaʻilio ola hou e kōkua iā ʻoe e hoʻonui i kāu loaʻa kālā ma ka hoʻopili ʻana i nā mea kūʻai aku ma hea lākou. A hana maikaʻi loa ia, mahalo i kekahi mau hiʻohiʻona maikaʻi.

Hāʻawi ʻo JivoChat iā ʻoe e kamaʻilio me kāu mau mea kūʻai aku ma nā ala like ʻole. Hoʻopili kēia i kāu leka uila, kamaʻilio ola, a me nā kelepona. Eia nō naʻe, i kēlā, aia kekahi mau mea like ʻole e like me WhatsApp a me Apple Messages.

Ua hana maʻalahi ʻo JivoChat i ka lawelawe mea kūʻai aku. ʻO ia no ka nui o nā mea hana maʻalahi āu e loaʻa ai. No ka laʻana, hiki iā JivoChat ke unuhi i nā memo o nā mea kūʻai aku i ka ʻōlelo Pelekania!

Main Hiʻona:

• Hiki i nā mea kūʻai ke waiho i kā lākou helu kelepona iā ʻoe i hiki iā ʻoe ke kelepona iā lākou i ka manawa kūpono loa.
• Hiki iā ʻoe ke ʻike i nā mea a kāu mea kūʻai aku e hana nei i ka manawa maoli a ma kahi e hiki ai iā ʻoe ke hoʻomaikaʻi.

Pros:

• Nui nā Paena i kākoʻo ʻia
• Oluolu e ho ohana mau '
• Translation

Con:

• Loaʻa nā hiʻohiʻona o ka papahana kumu.

6. Pono Kūkākūkā

Ke hoʻomau nei i ka papa inoa, loaʻa iā mākou ke kamaʻilio maʻemaʻe. ʻO ia ke ala maʻalahi a wikiwiki hoʻi e hoʻohui i ke kamaʻilio ola i kāu hale kūʻai Shopify. A hana maikaʻi ia, a eia ke kumu!

Hāʻawi ʻo Pure Chat iā ʻoe i kahi hana maʻamau. Hiki iā ʻoe ke hoʻololi maʻalahi i nā waihoʻoluʻu i mea e kūpono ai i ka hōʻailona o kāu hale kūʻai pūnaewele. ʻO ia ke ʻano o kou ʻano ʻoihana.

Me nā koho hoʻoponopono maikaʻi, hāʻawi pū kekahi iā ʻoe i kekahi mau hoʻohui maikaʻi. Me ia, hiki iā ʻoe ke hoʻohui pū me kāu mau hale kūʻai pūnaewele āpau, me kāu hale kūʻai Amazon, a me nā mea kūʻai aku a me nā mea hana automation e like me Mailchimp a me Zapier.

Hiki iā ʻoe ke hoʻomaka me ka manuahi. A ʻo ka pōmaikaʻi, ua ʻoluʻolu loa ka papahana. No ka laʻana, ʻaʻole ʻoe e hopohopo e pili ana i nā palena kamaʻilio, e hoʻohana pono ai ia ʻoihana eCommerce e hoomaka ana.

Main Hiʻona:

• Hāʻawi ke kamaʻilio palena ʻole iā ʻoe e lawelawe i nā mea kūʻai aku e like me kāu e pono ai me ka uku ʻole ʻana i kekahi mea.
• Hiki i nā polokalamu kelepona iā ʻoe ke pane aku i nā mea kūʻai aku ke hele ʻoe.
• Kōkua ʻo Canned Responses iā ʻoe e hoʻoponopono i nā nīnau i nīnau pinepine ʻia, e hoʻomaikaʻi ai i kou manaʻo.

Pros:

• Loaʻa i ka papahana manuahi
• Hoʻopilikino Nui
• Hoʻohui maikaʻi

Con:

• Nā pilikia me nā Hoʻolaha

7. Facebook Messenger na Omega

ʻO ka mea e hoʻokaʻawale ai i kēia mai nā mea ʻē aʻe, ʻaʻole ia e hana i kahi kahua kamaʻilio ola hou. Akā, hiki iā ʻoe ke hoʻohana i ka Facebook Messenger ma kāu hale kūʻai pūnaewele. Loaʻa iā ia nā pōmaikaʻi he nui, e like me ka hoʻopili ʻana me kāu mau mea kūʻai aku inā ʻaʻole lākou i kāu hale kūʻai.

Eia naʻe, ʻaʻole ʻo ia wale ke kumu āu e makemake ai e koho! ʻO kekahi o nā mea maikaʻi loa e pili ana iā ia pehea e hiki ai iā ʻoe ke hana i nā memo kaʻa haʻalele. ʻO ia ka mea e kōkua iā ʻoe e loaʻa hou nā kūʻai aku, e hoʻolilo i kāu hoʻopukapuka waiwai.

Eia kekahi, maʻalahi loa ka hoʻonohonoho ʻana i kēia app. He ʻelua kaomi wale nō, a ua pau ʻoe! ʻO ia ke ʻano hiki iā ʻoe ke hoʻomaka e loaʻa nā memo o ka mea kūʻai aku ma lalo o hoʻokahi minuke.

Akā ma kahi o ka ʻae ʻana iā ʻoe e kamaʻilio me kāu mea kūʻai aku, e kōkua pū kēia polokalamu kamaʻilio ola iā ʻoe e hoʻomaikaʻi iā ʻoe iho. Hana ia i kēia ma ka hāʻawi ʻana iā ʻoe i kahi ʻaoʻao analytics maikaʻi loa. Hiki iā ʻoe ke ʻike i nā ʻike he nui i hiki iā ʻoe ke hoʻomaikaʻi.

Main Hiʻona:

• Hāʻawi ʻo Analytics iā ʻoe i ka ʻike hiki ke hana i ke ʻano o kāu hāmeʻa kamaʻilio.
• Hana i nā hoʻolaha hoʻolaha e hoʻihoʻi i nā kaʻa i haʻalele ʻia
• Hoʻohou i ke kūlana kauoha o kāu mea kūʻai ma Messenger

Pros:

• Hoihoi Kaa Haalele
• ʻIke Nui
• Hoʻonohonoho hoʻokahi kaomi

Con:

• ʻAʻole ʻoluʻolu Mobile

8. Tawk.to

Ke hoʻomau nei i ka papa inoa, loaʻa iā mākou Tawk.to! ʻO ia kekahi o nā lawelawe lawelawe lawelawe kaulana loa no Shopify, a aia kekahi mau kumu no ia.

No ka hoʻomaka, hiki iā ʻoe ke hoʻomaka me kēia no ka manuahi! ʻO ia hoʻi ʻaʻole ʻoe e hopohopo e pili ana i nā kau inoa o kēlā me kēia mahina akā hiki nō ke kamaʻilio me nā mea kūʻai palena ʻole. A he hoʻolālā manuahi ʻole kēlā!

Ma waho aʻe o kēlā, ʻae ʻo Tawk.to iā ʻoe e hana i kahi waihona ʻike maʻamau. He mea maikaʻi ia no ka mea hiki iā ʻoe ke kākau i nā ʻatikala ma laila no kāu mau ʻelele e aʻo koke ai pehea lākou e hana ai i kā lākou hana me ka nīnau ʻole iā ʻoe.

Eia hou, hele mai ʻo Tawk.to me kekahi mau mea hana waiwai nui no kāu hui. No ka laʻana, hiki iā ʻoe ke hoʻohui i nā memo i kēlā me kēia mea kūʻai aku. E kōkua ia iā ʻoe a me nā ʻelele ʻē aʻe e noʻonoʻo i nā leka i hala a ka mea kūʻai aku, e kōkua ana iā ʻoe e hāʻawi i kahi lawelawe kākoʻo pilikino maikaʻi aʻe.

Main Hiʻona:

• ʻAe ʻo Video + Voice Add-On iā ʻoe e kamaʻilio me kāu mea kūʻai.
• Hōʻike ka leka hoʻomaopopo iā ʻoe i ka wā i hoʻopili ai kekahi iā ʻoe.
• Kōkua ka ʻike kipa iā ʻoe e loaʻa ka ʻike e pono ai e hāʻawi i ka lawelawe mea kūʻai aku maikaʻi loa.

Pros:

• Loaʻa i ka papahana manuahi
• Knowledge Base
• Mea Hana Hana Nui

Con:

• ʻAʻole ʻo ka lawelawe mea kūʻai aku maikaʻi loa

9. Formila

Ke hoʻomau nei i ka papa inoa, loaʻa iā mākou Formilla. ʻO ia kahi koho maikaʻi loa no ka hoʻohui ʻana i ke kamaʻilio ola i kāu hale kūʻai Shopify. ʻO ia ma muli o nā kumu ʻelua.

ʻO ka mea mua, maʻalahi loa ʻo Formilla e hana i nā chatbots. ʻAʻole pono ʻoe i nā mākau ʻenehana, e maʻalahi ka hoʻomaʻamaʻa ʻana a me ka maʻalahi o kāu lawelawe mea kūʻai aku. 

Akā ʻaʻole e pau nā pōmaikaʻi ma laila! Hoʻohui i kēlā, kahi hiʻohiʻona aʻu i aloha ai ʻo ka ʻike mea kūʻai aku. Me kēia hiʻohiʻona, e hōʻiliʻili ʻo Formilla i nā ʻike pono āpau e pili ana i ka mea kūʻai aku, e maʻalahi ai ka hāʻawi ʻana i nā mea hoʻohana i kahi lawelawe kākoʻo maikaʻi loa.

A ma luna o nā mea a pau, ua hoʻoikaika nui ʻo Formilla i ka hoʻolālā ʻana i kā lākou polokalamu. Mahalo i kāna interface nani, ʻaʻole hiki ke pane i nā nīnau a kāu mea kūʻai aku, e ʻoi aku ka leʻaleʻa.

Eia naʻe, ʻaʻole hiki iā ʻoe ke hoʻopanee i ke kamaʻilio ʻana a i ʻole e hoʻāla hou iā ia, e ʻoi aku ka paʻakikī o ka hāʻawi ʻana i ka lawelawe mea kūʻai aku.

Main Hiʻona:

• E pane i kāu leka uila a pau, nā memo i-app, a me nā memo pūnaewele ma kahi hoʻokahi.
• Hāʻawi ʻo Custom Branding iā ʻoe e hoʻohui i kāu kamaʻilio me kāu pūnaewele.
• E hoʻouna i nā leka uila kūʻai like ʻole e like me nā hoʻolaha blog i kēlā me kēia pule, nā hoʻolaha huahana hou, etc.

Pros:

• Hana ʻia nā Bots Chat maʻalahi
• Maʻalahi e hoʻohana i ka Interface
• ʻIke ʻike mea kūʻai aku

Con:

• Nalo kekahi mau hiʻohiʻona koʻikoʻi.

10. eDesk

ʻO ka eDesk kahi hoʻonā ola kamaʻilio ola maikaʻi loa no kāu hale kūʻai Shopify. Manaʻo ia e hoʻokaʻawale i kāu kākoʻo mea kūʻai aku ma kahi hoʻokahi, ʻaʻohe wahi āu e kūʻai aku ai. A hana maikaʻi ʻo ia i kāna pahuhopu mahalo i ka papa inoa hiʻohiʻona hoihoi.

He mea hoʻohana maikaʻi loa ka eDesk. He mea maʻalahi ia no nā mea kūʻai aku e hoʻopili iā ʻoe ma o ke kamaʻilio ola a loaʻa iā ia kahi dashboard maikaʻi loa no ka pane ʻana. ʻO ia ka mea maʻalahi loa e hāʻawi i nā mea hoʻohana i kahi ʻike maikaʻi.

Eia naʻe, ʻaʻole pau nā hiʻohiʻona ma laila. ʻO ka mea i hoʻohauʻoli loa iaʻu ʻo kāna mea hana manaʻo. Me ia, hiki i nā mea kūʻai ke waiho i nā manaʻo no ka lawelawe i hāʻawi ʻia, e hāʻawi ana i nā manaʻo koʻikoʻi i kāu mau ʻelele. Aia kekahi ʻaoʻao ʻikepili piha e kōkua i kāu hui e ʻoi aku ka maikaʻi.

Loaʻa iā ʻoe ka hoʻoponopono widget. Me ia, hiki iā ʻoe ke hana i ke ʻano o kāu kamaʻilio ola. No ka laʻana, hiki iā ʻoe ke hoʻololi i kona mau kala e hoʻohālikelike i kāu hōʻailona pūnaewele ʻoi aku ka maikaʻi.

Main Hiʻona:

• Hoʻohui i ka hoʻohui ʻana i ka Channel i nā platform he nui me Shopify, eBay, Amazon a me nā mea hou aku.
• Hāʻawi ʻo Unified Smart Inbox iā ʻoe e pane i kāu mau pane a pau i hoʻokahi dashboard.
• Kōkua nā loiloi a me nā hōʻike hoʻokele iā ʻoe e loaʻa i ka ʻike kūpono a hoʻomaikaʻi i kāu kākoʻo mea kūʻai aku.

Pros:

• mea hoʻohana Ua Lawe
• Mea Hana Manaʻo
• Hoʻopilikino Widget

Con:

• Nalo ka Hiʻona Huli

11. Re: Amaze Live Chat & Help Desk

Ke hoʻomau nei i ka Shopify live chat app list, loaʻa iā mākou Re: Amaze. He polokalamu ia e hoʻokaʻawale i kāu lawelawe mea kūʻai aku a maʻalahi. A hana maikaʻi ia, mahalo i kekahi mau hiʻohiʻona maikaʻi.

Hiki iā ʻoe ke loaʻa kāu mau ala kākoʻo āpau ma kahi hoʻokahi, no ka hoʻomaka. Hoʻopili kēia i kāu Facebook Messenger, Live Chat, Email, Instagram, a me nā mea hou aku. No laila, ʻaʻole pono ʻoe e komo i kēlā me kēia kahua no ka pane ʻana i nā nīnau.

Ma waho aʻe o kēlā, aia kekahi mau koho automation maikaʻi. No ka laʻana, hiki iā ʻoe ke loaʻa i kahi chatbot e pane i nā nīnau maʻamau, hoʻouna i nā memo kaʻa i haʻalele ʻia, etc.

A ʻo ka hope, ʻike ʻoe i ka hana a kāu hui ma o ka ʻaoʻao analytics. E loaʻa iā ia kahi ʻike hiki ke kōkua iā ʻoe e hoʻomaopopo i kahi e pono ai ʻoe a me kāu mau ʻelele e hoʻomaikaʻi.

Main Hiʻona:

• Mālama ʻo Chatbot i kāu mau nīnau maʻamau, e hoʻonui ana i kāu huahana
• E pane i kāu mau ala kākoʻo āpau: Facebook Messenger, Website Live Chat, Email, etc.
• E hoʻohana i nā Cues e hoʻouna i nā mea kūʻai aku i nā memo i hoʻopaʻa ʻia no ka hoʻopili maikaʻi ʻana.

Pros:

• Nā Koho Automation
• Nui nā koho channel
• ʻAoʻao ʻikepili nui

Con:

• Pilikia paha ke kamaʻilio ola i kekahi manawa.

12. Elele maʻalahi - Live Chat

ʻAʻole pono nā ʻoihana āpau e loaʻa nā ala kākoʻo he nui. Akā, pono paha lākou i hoʻokahi wale nō. A inā like kēlā me kāu ʻoihana, a laila ʻo Easy Messenger paha iā ʻoe!

No ka hoʻomaka, maʻalahi ka hoʻonohonoho ʻana i kēia. Pono ʻoe i hoʻokahi minuke a me ʻelua kaomi, a maikaʻi ʻoe e hele. ʻO ia hoʻi hiki iā ʻoe ke hoʻomaka e loaʻa koke nā memo mai kāu mau mea kūʻai aku.

A i ka manawa i hoʻonohonoho ʻia ai ʻoe, e hōʻoia ʻo Easy Messenger e loaʻa iā ʻoe ka waiwai maikaʻi loa no ke kālā. ʻO ia no ka mea hiki mai kēia hoʻonā kamaʻilio ola me nā koho kālepa he nui. No ka laʻana, hiki iā ʻoe ke hoʻonui i ke kūʻai aku ma o nā leka hoʻihoʻi kaʻa i haʻalele ʻia a i ʻole e hoʻouna i nā uku no ke kau inoa ʻana i kāu papa inoa Messenger.

Akā ʻo kaʻu mea makemake nui e pili ana i kēia app ʻo kāna kumu kūʻai maʻalahi. ʻO ia ke ʻano o ka uku ʻana ma muli o ka nui o kāu loaʻa mai ka app!

Main Hiʻona:

• Hāʻawi i ke kākoʻo manawa maoli ma o Facebook Messenger
• Hoʻohui i nā koho e paipai i nā mea kūʻai aku e kau inoa i kāu papa inoa Messenger.
• E hoʻohana i ka Cart-Abandonment Recovery e hoʻonui i ke kūʻai aku

Pros:

• Nā koho kālepa
• ʻO ke kumu kūʻai
• Maʻalahi e hoʻonohonoho

Con:

• ʻAʻohe hoʻoponopono hōʻailona

13. Shopify Inbox

I kekahi manawa ʻaʻole pono ʻoe e ʻimi iā ia i ka wā e hiki mai ana i nā polokalamu Shopify Live Chat. A ʻo Shopify Inbox kahi app maikaʻi loa e noʻonoʻo ai. Eia kekahi mau kumu!

ʻO ka mea mua, e like me nā polokalamu ʻē aʻe ma ka papa inoa, Shopify he nui nā ala kamaʻilio e koho ai. Hiki iā ʻoe ke hana i kāu kamaʻilio ola ponoʻī ma kāu pūnaewele, Apple Messages, Messenger, etc.

Ua hoʻolālā maikaʻi ʻo Shopify iā ia. Aia nā mea āpau ma nā wahi āu e manaʻo ai aia lākou, e maʻalahi loa ka hoʻokele ʻana ma ka dashboard. 

Akā ʻo ka ʻāpana maikaʻi loa e pili ana i ka Shopify Inbox ʻo kāna kumu kūʻai. ʻO ia no ka mea he 100% manuahi. ʻAʻohe uku huna a i ʻole hoʻolālā uku. ʻO nā mea a pau āu e makemake ai he hale kūʻai Shopify ola, a maikaʻi ʻoe e hele.

Main Hiʻona:

• E kūkulu i nā pilina me Shopify Ping
• E kamaʻilio me kāu mea kūʻai aku ma nā ala like ʻole: kāu pūnaewele, Messenger, a me Apple Messages.
• E kiʻi i nā ʻike ma o ka ʻaoʻao helu helu.

Pros:

• Hoʻohana i ka hoʻohana
• Ke Kuhi Manaʻo
• Nā Kanika Kūkākūkā Nui

Con:

• ʻAʻohe Android App

14. Richpanel

Ke hoʻomau nei i ka papa inoa, loaʻa iā mākou Richpanel. ʻO ia kahi koho maikaʻi loa no ka hoʻohui ʻana i ke kamaʻilio ola i kāu hale kūʻai Shopify. ʻO ia no ka nui o nā hiʻohiʻona nui i loaʻa iā ia.

No ka hoʻomaka, maʻalahi ka hoʻonohonoho ʻana iā Richpanel. Hoʻohui ʻia me kāu hale kūʻai Shopify i loko o nā kaomi a me nā minuke, a ua mākaukau ʻoe e loaʻa i nā leka mai kāu mea kūʻai aku.

Me kēlā, loaʻa iā Richpanel kekahi mau hiʻohiʻona automation maikaʻi. ʻO kekahi o kaʻu mea punahele ʻo ia ka Hiʻona lawelawe ponoʻī. Hana ia e like me ka chatbot no ka mea e mālama ana i nā nīnau hou a maʻamau a kāu mea kūʻai aku, e hoʻonui ana i kāu huahana.

Eia naʻe, ʻo ka mea i hoʻohauʻoli nui iaʻu ʻo ka Seamless Switch. I kekahi manawa, ke nīnau ka mea kūʻai iā ʻoe i kahi nīnau ma ke kamaʻilio ola, ua hala lākou mai kāu pūnaewele. No laila e pale aku i kēlā, hiki iā ʻoe ke hoʻololi koke i nā kahawai e hoʻomau i ke kamaʻilio ʻana.

Main Hiʻona:

• Hāʻawi ʻo Richpanel iā ʻoe e hoʻololi maʻalahi mai ke kamaʻilio ola pūnaewele i ka leka uila ke haʻalele ka poʻe malihini i kāu pūnaewele.
• E hoʻohana i nā bots hana e mālama i ka hana hou, e hoʻokuʻu i kāu mau ʻelele e kālele i ke kākoʻo o nā mea kūʻai aku.
• E kiʻi i kahi loiloi hohonu o kēlā me kēia pilina no nā ʻike kākoʻo pilikino.

Pros:

• Hoʻonohonoho wikiwiki
• Hiʻona lawelawe ponoʻī
• Hoʻololi maʻemaʻe ma waena o nā kahawai

Con:

• Kumukuai Kiekie

15. Facebook Chat Box e Autoketing

ʻO kēia ka lawe ʻana o Autoketing i kahi Messenger Chat Widget ma kāu hale kūʻai Shopify. A ʻo ka pōmaikaʻi, ua huki lākou i kahi hana nui me ia. 

He maʻalahi kēia polokalamu e hoʻohana! Aia nā mea a pau ma kona wahi, e pane ana i kāu mea kūʻai me ka maʻalahi. 

Ua hoʻohui ʻo Autoketing i kekahi mau hiʻohiʻona maikaʻi e hoʻonui i kona pono. No ka laʻana, me ia i hoʻokomo ʻia, hiki iā ʻoe ke hana i nā pop-ups e hoʻonui i kāu papa inoa ʻelele ma ka hoʻoulu ʻana iā lākou me nā uku.

Aia kekahi mau koho automation maikaʻi loa. No ka laʻana, hiki iā ʻoe ke hoʻouna kaʻa haʻalele nā memo e hoʻonui i kāu kūʻai. A i ʻole e pane aunoa i ka chatbot i nā nīnau maʻamau ke ʻike ʻo ia i nā huaʻōlelo.

Main Hiʻona:

• Hāʻawi ʻo Auto Message iā ʻoe e hoʻouna i kahi leka kaʻa i haʻalele ʻia e hoʻonui i kāu kūʻai.
• ʻIke ʻo Smart Reply i nā kikokikona e pane aunoa i nā nīnau maʻamau.
• E hana maʻalahi i nā hoʻolaha kūʻai huahana mahalo i ka papa inoa o nā mea kūʻai aku i mālama ʻia.

Pros:

• Kau inoa i nā Pop-Up
• Oluolu e hoʻohana i
• Nā Koho Automation

Con:

• He kaa paha

Panina

A ʻo ia nā ʻumikūmālima maikaʻi loa Shopify live chat apps!

Me ka ʻike ma kou poʻo, no ke aha e hana ʻole ai a hoʻomaka e hoʻomaikaʻi i kāu lawelawe mea kūʻai aku?

ʻO nā mea a pau āu e hana ai, ʻo ia ke nānā i kēlā me kēia koho a koho i ka mea i kūpono iā ʻoe!