9 ʻO nā koho Olark maikaʻi loa

ʻAʻole ia he mea kahaha ka mea nui o ka lawelawe mea kūʻai aku no kēlā me kēia ʻoihana.

E noʻonoʻo e pili ana i ia mea, e kūʻai hou mai paha kahi mea kūʻai mai iā ʻoe inā ʻaʻohe o lākou lawelawe mea kūʻai aku maikaʻi loa.

ʻO ka pane kūpono loa ʻaʻole. A no ka pale ʻana i kēlā, hiki iā ʻoe ke loaʻa iā Olark a hana i kahi ala kamaʻilio.

Akā naʻe, ʻaʻole ʻo Olark no nā mea a pau!

No laila eia nā koho maikaʻi loa iā Olark.

1. Kuhi

A ʻo ka mea mua ma kā mākou papa inoa ʻo Freshdesk! He kahua ia e manaʻo e hana i ka lawelawe mea kūʻai aku me ka maʻalahi e like me ka hiki.

A hana maikaʻi loa ia! ʻO kekahi o nā mea maikaʻi loa e pili ana i kēia kahua ka hoʻoikaika ʻana i nā poʻe e hana i nā kelepona hou aku. Hoʻohana ia i ka Gamification e hana maʻalahi i nā kelepona a me ka pane ʻana i nā leka.

Eia kekahi, hoʻohui pū ia me nā papa hana like ʻole.

ʻO ia ka mea hiki iā ʻoe ke pane i nā leka mai kāu pūnaewele, Messenger, a me WhatsApp ma kahi hoʻokahi. A ma luna o nā mea a pau, aia ma luna o 300 mau hoʻohui i loaʻa mahalo iā Zapier.

Akā aia hoʻokahi hemahema āu e ʻike ai. ʻO kekahi o nā mea e pono ai ʻo Freshdesk e hoʻoponopono, hiki iā ʻoe ke hana pū me Google Workspace a Ke Alemanaka.

Akā ma waho aʻe o kēlā, he kahua hoʻohiwahiwa no ka hoʻopili ʻana i ke kākoʻo o nā mea kūʻai aku.

Pros

• Kōkua ʻo Gamification i mea leʻaleʻa i ka lawelawe mea kūʻai aku!
• Free Version
• 300+ Hoʻohui

Con

• ʻAʻole hiki ke hoʻopili pū me Google Workspace a me ka Kalena

Nā Mea Aʻo

• ʻO ka ʻike ʻana i ka hui ʻana e hōʻike iā ʻoe inā e hana ana kekahi ma kahi tikiki.
• Kōkua nā pane hiki iā ʻoe e pane i nā tiketi maʻamau a mālama i ka manawa.
• Kōkua ʻo Gamification iā ʻoe e hoʻoikaika a hana hou i nā hana.

2. Pono Kūkākūkā

ʻO ka lua, ma kā mākou papa inoa ʻo Pure Chat.

He mea kupanaha ʻo Olark.

ʻO ka mea mua, e haʻi wau iā ʻoe e pili ana i kāna hiʻohiʻona kūʻokoʻa: kahi polokalamu kelepona. Hana maikaʻi ʻia kēia app. He intuitive loa ia a kōkua iā ʻoe e ʻoi aku ka huahua.

ʻO ia no ka mea hiki iā ʻoe ke pane i nā leka a kāu mea kūʻai aku inā ʻaʻole ʻoe i ke keʻena.

Eia kekahi, i kēlā mau hiʻohiʻona, loaʻa iā ia kahi kamaʻilio maʻamau. ʻO ia ke ʻano hiki iā ʻoe ke hoʻohui i kēia koho kamaʻilio ma kāu pūnaewele.

Eia naʻe, e like me nā paepae ʻē aʻe ma ka papa inoa, aia kona mau hemahema.

ʻO kekahi o nā mea nui loa he mea paʻakikī paha ia e hoʻomaka me. No nā mea hoʻohana mua, hiki ke paʻakikī ke hoʻomaka a hoʻomaopopo i ka hana ʻana o nā mea āpau.

Akā inā ʻike ʻoe, he koho maikaʻi kēia iā Olark.

Pros

• ʻO ka polokalamu kelepona maikaʻi loa e pane i ka hele
• Like ke hoʻohana
• Kūkākūkā Kiʻekiʻe Customizable

Con

• Paʻakikī e hoʻomaka

Nā Mea Aʻo

• Hāʻawi ʻo Pure Chat mobile app iā ʻoe e pane i nā mea kūʻai aku i kēlā me kēia manawa āu e pono ai, ʻoiai inā ʻaʻole ʻoe ma ke keʻena!
• ʻO ka ʻikepili i hoʻohui ʻia a me ka hopena moʻolelo pili e kōkua i kāu hui e hoʻopaʻa pono i kēlā me kēia pilina.

3. OlaLAi

ʻO LiveAgent kahi hopena maikaʻi loa i kāu pono lawelawe lawelawe.

ʻO ia no nā kumu he nui, akā ʻo ka mea e hoʻokaʻawale ai i ka nui o ka hāʻawi ʻana i loko o ka pūʻolo.

ʻAʻole wale ʻoe e loaʻa i kahi chatbot, akā hiki iā ʻoe ke hōʻiliʻili i nā kelepona a me nā leka uila ma ka paepae like. ʻO ia ka mea maʻalahi loa e mālama i nā mea āpau a ʻaʻole e poina i kahi tiketi.

Eia kekahi, i kēlā, loaʻa iā LiveAgent kekahi mau mea hana hui maikaʻi loa.

No ka laʻana, hiki iā ʻoe ke hāʻawi i nā tiketi i nā ʻelele a i ʻole nā ​​​​keʻena kikoʻī a i ʻole e hoʻokaʻawale i kahi tikiki ma waena o nā ʻelele lehulehu e hoʻoponopono i kahi pilikia paʻakikī.

Akā ʻaʻole ʻo ia wale nō! ʻO kekahi hiʻohiʻona maikaʻi o kēia kahua ʻo kāna ʻaoʻao analytics.

Kōkua ia iā ʻoe e ʻike i ka maikaʻi o kāu hana. No ka laʻana, hiki iā ʻoe ke nānā i ka lōʻihi o ka hoʻopau ʻana o kahi ʻelele i kahi ticker, loiloi i ka hana a kēlā me kēia luna, a ʻoi aku!

Eia nō naʻe, aia kekahi hapa āu e ʻike ai. ʻO kekahi o nā hiʻohiʻona, Knowledge Base, ʻaʻole maikaʻi e like me kāu i manaʻo ai.

No laila e mākaukau e holo i nā pilikia. Eia nō naʻe, he kahua kākoʻo kamaʻilio maikaʻi e koho ai!

Pros

• Hoʻonā 3-i-1: Chatbot, kelepona, leka uila
• Hui Pūʻulu Nui
• ʻIkepili hohonu

Con

• Pono ʻo Knowledge Base i kahi hana hou aʻe.

Nā Mea Aʻo

• ʻO ka hopena āpau-i-One e kōkua iā ʻoe e pane i nā ID tiketi āpau ma kahi hoʻokahi, e hoʻonui ana i ka huahana.
• Nā hāmeʻa Hui Pūʻulu e like me Split Tickets a i ʻole Responsibility kōkua i kāu hui e hana ma ke ʻano kūpono loa.

4. Kūkākūkā

ʻO ka mea aʻe ma kā mākou papa inoa ʻo Intercom.

ʻO ia kekahi o nā bots memo i hilinaʻi nui ʻia ma waho a no ke kumu nui. No ka hoʻomaka ʻana, maʻalahi loa ka hoʻohana ʻana o Intercom i kāna maʻalahi maʻalahi.

Akā ʻaʻole wale kēlā!

Ua hōʻoia lākou i ka nani o kāu kamaʻilio ʻana ma ke kelepona a me ka pākaukau. A ʻoi aku ka maikaʻi, loaʻa iā ʻoe ma luna o 300+ mau hoʻohui e kōkua iā ʻoe e hoʻolilo i ka lawelawe mea kūʻai aku me ka maʻalahi.

Eia naʻe, hoʻokahi hemahema me ia. Ma kahi e pōkole ai kēia paepae ʻaʻole hiki iā ʻoe ke hoʻohui pū me nā ala ʻē aʻe e like me Messenger.

ʻO ia hoʻi, e loaʻa ana iā ʻoe nā ala memo he nui!

Pros

• Hoʻohana maʻalahi ke hoʻohana
• 300+ Hoʻohui
• ʻO Chatbot hiki ke maʻalahi

Con

• Hiki ke hoʻohui wale ʻia i kāu Pūnaewele a me kāu App.

Nā Mea Aʻo

• Me 300+ hoʻohui, hiki iā ʻoe ke hana maʻalahi i ka lawelawe mea kūʻai aku ma mua o ka wā.
• ʻO ka ʻike paʻa ʻole me ka pākaukau a me ka mobile e hōʻoia i ka loaʻa ʻana o kāu mea kūʻai aku i kahi ʻike maikaʻi me kāu ʻelele ʻoihana.

5. HelpCrunch Live Chat

ʻO ka mea aʻe ʻo HelpCrunch Live Chat. He mea kupanaha hou kēlā kahua kākoʻo kamaʻilio ola. E like me ka mea ma mua, ʻoi aku ʻo HelpCrunch ma mua o kahi kamaʻilio ola.

Eia hou, hiki iā ʻoe ke hōʻiliʻili i nā leka uila.

Hoʻohui ʻia, hiki ke maʻalahi ʻo Helpcrunch.

Hiki iā ʻoe ke hoʻopilikino i ke kala, hoʻohui i kāu mau logo, a hoʻololi hoʻi i ka leka hoʻokipa e kūpono ai i kāu hōʻailona. A inā ʻoe e hoʻohana ana i kahi mea ʻokoʻa, a laila maʻalahi a manuahi ka neʻe ʻana i HelpCrunch.

Eia nō naʻe, aia kahi hemahema āu e ʻike ai. ʻAʻole like me nā paepae i ʻōlelo ʻia ma mua, ʻaʻohe o kēia automation a i ʻole chatbots.

No lākou, ʻoi aku ka nui o ka hoʻopā ʻana i ke kanaka ma mua o ka lawe ʻana o ka bot.

ʻOiai he ʻoiaʻiʻo paha ia, ʻaʻole ia e ʻeha ke hana maʻalahi i ka lawelawe mea kūʻai aku. Eia naʻe, inā ʻaʻole ʻoe e noʻonoʻo i kēia, HelpCrunch kahi mea hana lima no kāu arsenal.

Pros

• Pūʻolo holoʻokoʻa: kamaʻilio ola, leka uila
• Hana Kūpono
• ʻO ka neʻe manuahi a maʻalahi

Con

• ʻAʻohe Chatbot

Nā Mea Aʻo

• Maʻalahi ka hoʻololi ʻana mai nā polokalamu ʻē aʻe.
• ʻO ka ʻaoʻao ʻikepili kikoʻī e kōkua iā ʻoe e ʻike i nā pilikia i kāu lawelawe mea kūʻai aku.

6. Kākoʻo Chat

ʻO ka hoʻomau ʻana i ka papa inoa ʻo ChatSupport! He kahua kupanaha ia e ʻimi nei e kōkua iā ʻoe e hoʻohuli a kōkua i nā malihini e lilo i mea kūʻai aku me kā lākou kamaʻilio ola.

ʻO ka mea maikaʻi loa ʻo ia ka maʻemaʻe o ka interface a maʻalahi loa e hoʻohana. He mea maʻalahi ka pane ʻana i kāu mea kūʻai aku.

Akā inā ʻaʻole ʻoe makemake e hana i kēlā, a laila aia ʻo ChatSupport i kahi hoʻopunipuni ʻē aʻe i kona mau lima.

Hiki iā ʻoe ke hoʻolimalima iā lākou e hana i ke kākoʻo o ka mea kūʻai aku iā lākou iho.

ʻO ia hoʻi, ʻaʻole ʻoe e hopohopo e pili ana i nā nīnau a kekahi mea kūʻai aku a nānā i nā hana koʻikoʻi ʻē aʻe e like me ke kūʻai aku ʻana a i ʻole ka hoʻomaka ʻana o nā huahana.

Eia naʻe, pono ʻoe e ʻike i kekahi mau hemahema e pili ana i kēia kahua. ʻO ka mea mua, ʻaʻole hiki ke maʻalahi ʻo ChatSupport e like me nā kahua ʻē aʻe ma kēia papa inoa. Eia kekahi, e like me HelpCrunch, ʻaʻohe chatbots.

Akā ma hope o kēlā mau cons, ʻo ia nō kahi kahua kamaʻilio ola. Eia kekahi, aia kahi mana manuahi i loaʻa!

Pros

• Maʻemaʻe a maʻalahi e hoʻohana
• E ʻae iā ChatSupport e hana i kāu lawelawe mea kūʻai aku 24/7
• Loaʻa ka mana manuahi

Con

• Ka nele o nā koho Hoʻopilikino
• ʻAʻohe Kākoʻo Chat

Nā Mea Aʻo

• Kōkua nā hāmeʻa pilikino brand iā ʻoe e hana i kahi widget i kūpono i kāu brand a me kāu pūnaewele.
• Kōkua nā palapala noiʻi maʻamau iā ʻoe e ʻae i ka manaʻo a hoʻomaikaʻi i kāu lawelawe mea kūʻai aku.
• Kōkua nā hāmeʻa pop-up iā ʻoe e komo pū me nā malihini.

7. ʻIckkika

ʻO Ticksy kahi kahua ʻē aʻe ʻē aʻe no Olark. ʻO ka mea i hoʻokaʻawale i kēia ʻano ʻelua o nā tiketi kākoʻo e hāʻawi ʻia:

• ʻO ka tiketi pilikino ke kākoʻo kamaʻilio ola maʻamau. ʻO ʻoe a me kahi mea kūʻai aku e hoʻāʻo e hoʻoponopono i kahi pilikia me ka ʻole o kekahi a puni.
• A aia nā tiketi lehulehu ma ka ʻaoʻao kūʻē! Hana kēia mau tiketi e like me nā ʻaha kūkā. Hoʻopuka kekahi i kahi nīnau, a hiki i nā mea a pau ke pane i nā nīnau, inā ʻo ke limahana a ʻaʻole paha.

Hoʻohui i nā tiketi ʻelua, maʻalahi hoʻi kēia kahua e hoʻohana, mahalo i kāna interface intuitive.

A ma ke ʻano he pōmaikaʻi hoʻohui, hiki iā ʻoe ke hana i kāu kākoʻo kamaʻilio ma nā ʻōlelo he nui.

Akā e like me nā paepae ʻē aʻe, loaʻa iā Ticksy kekahi mau hemahema!

ʻO kekahi o nā pilikia nui loa me Ticksy ʻo ia ka nele o nā paepae i hui pū ʻia ʻo Ticksy. Eia kekahi, e like me kekahi mau loiloi, nele ʻo Ticksy i ke kākoʻo ma ka ʻāpana kākoʻo.

Akā ʻē aʻe i kēlā mau hemahema ʻelua, ʻo Ticksy kahi kahua kākoʻo kamaʻilio ola kūikawā no kāu ʻoihana.

Pros

• Naʻauao e hoʻohana
• Koke Aupuni & Pono
• Kākoʻo kamaʻilio ʻōlelo he nui

Con

• Ka nele o nā kahua a me ke kākoʻo

Nā Mea Aʻo

• Kōkua ʻo Private & Public Tickets iā ʻoe a me kāu mea kūʻai aku e loaʻa ke kākoʻo ʻoi aku ka wikiwiki.
• Kōkua nā kamaʻilio ola ʻōlelo lehulehu iā ʻoe e hāʻawi i ke kākoʻo ma nā ʻōlelo like ʻole.

8. HelpNinja

E hele mai ana ʻo HelpNinja.

Ke manaʻo nei kēia kahua e kōkua i kāu ʻoihana e hoʻoponopono i nā pilikia o ka mea kūʻai aku me ka ʻole o nā ID tiketi. Akā, ho'āʻo ia e hoʻonui i ke kamaʻilio ʻana!

Akā ʻaʻole ʻo ia wale nō ka maikaʻi o ia mea.

Nui koʻu makemake i kēia kahua no ka mea kōkua ia i ka lawelawe ʻoihana e lilo i ʻoi aku ka maikaʻi. Ma hope o kēlā me kēia kamaʻilio me ka mea kūʻai aku, hiki i ka mea kūʻai ke helu i ko lākou ʻike.

He mea waiwai loa ia e haʻi mai iā mākou e pono e hoʻomaikaʻi.

Eia kekahi, hele mai ʻo HelpNinja me kekahi automation waiwai. No ka laʻana, hiki iā ʻoe ke pane i nā nīnau i nīnau pinepine ʻia.

E kōkua kēlā iā ʻoe e wehe i nā nīnau hou, e ʻoi aku ka maʻalahi o kāu hana ma mua o ka wā ma mua.

Eia nō naʻe, aia kekahi hapa āu e ʻike ai. Ma kahi e pono ai ʻo HelpNinja e hana me kā lākou mau polokalamu kelepona. Nui nā hiʻohiʻona kahi i nele ai kā lākou app ke hoʻohālikelike ʻia me Pure Chat.

Eia nō naʻe, maikaʻi kēia kahua no ka hoʻonui ʻana i kāu lawelawe mea kūʻai aku.

Pros

• Oluolu e hoʻohana i
• Hāʻawi ka helu mea kūʻai aku i ka ʻike waiwai
• ʻO ka Automation e maʻalahi i kāu hana

Con

• Pono ka polokalamu kelepona i kekahi hana.

Nā Mea Aʻo

• Loaʻa iā HelpNinja dashboard nā mea āpau ma kahi hoʻokahi, e maʻalahi ke kamaʻilio me nā mea kūʻai mai nā pahu leta he nui me ka wikiwiki.
• Kōkua nā kaʻina hana iā ʻoe e hoʻokaʻawale i nā hana like ʻole, e ʻoi aku ka maikaʻi o kāu hana.

9. Kūkākūkā

ʻO ka hoʻomau ʻana i ka papa inoa he kahua kākoʻo kamaʻilio ola i kapa ʻia ʻo Kommunicate.

ʻO kāna mea e hoʻāʻo ai e hana, ʻo ia ke kōkua iā ʻoe e loaʻa ka maikaʻi o AI a me ke kākoʻo kanaka ma ke kōkua ʻana iā ʻoe e kūkulu i nā chatbots AI me ka ʻike ʻole i ke code.

A he hana maikaʻi ia! Nui nā ala e hiki ai i kēia platform ke kōkua iā ʻoe.

No ka laʻana, hiki iā ʻoe ke hana i ka chatbot hōʻike i nā huahana, kau inoa iā lākou no kāu nūhou, a haʻi aku iā lākou i ka wā e haʻalele ai nā lālā lawelawe.

Eia naʻe, aia kekahi mau hemahema me kēia kahua. ʻO kekahi o nā pilikia nui loa ʻo ia ka nalo ʻana o kekahi mau hoʻohui. No ka laʻana, inā hoʻohana kāu hui iā Slack, a laila ʻaʻole hiki iā ʻoe ke hoʻohui iā ia me Kommunicate.

Akā ma waho aʻe o kēlā, he kahua kamaʻilio ola koʻikoʻi!

Pros

• Palapala Nui
• Hoʻopilikino Nui
• Nā Manaʻo Automation maikaʻi: Nā memo i waho, nā leka hoʻokipa, etc.

Con

• Nalo kekahi mau hui

Nā Mea Aʻo

• Kōkua ʻo Codeless bot integration iā ʻoe e hana i nā chatbots paʻakikī me ka hoʻohana ʻole i kekahi code!
• Kōkua ʻo In-chat Lead Collection iā ʻoe e hōʻiliʻili maʻalahi i nā kikoʻī pili.

Panina

No laila, ʻo ia nā koho ʻeiwa maikaʻi loa iā Olark.

A ʻo kēlā me kēia kahua āu e koho ai, ʻike ʻoe ʻaʻohe pane hewa.

He mea kupanaha kēlā me kēia o lākou no kāna mau kumu ponoʻī a kōkua iā ʻoe e hoʻoikaika i ke kākoʻo o ka mea kūʻai aku.